FAQs

1. Do you offer free shipping?

Yes, we offer free standard shipping on all orders within the United States. No minimum purchase is required.

2. How long will it take to receive my order?

Orders are typically processed within 1–2 business days, and delivery takes 3–5 business days after processing.
You will receive a tracking number once your order ships.

3. Do you ship internationally?

Currently, we only ship within the United States. International shipping is not available at this time.

4. Can I cancel or change my order after placing it?

If you need to cancel or modify your order, please contact us at support@abegailca.com within 12 hours of placing your order.
Orders that have already shipped cannot be canceled or modified.

5. What is your return policy?

We accept returns within 30 days of delivery for unused items in original condition.
Customers are responsible for return shipping unless the item is defective or incorrect.
Please contact our support team to initiate a return.

6. What if my item is defective or damaged?

If you receive a damaged, defective, or incorrect product, contact us within 7 days of delivery.
We will provide a replacement or full refund at no additional cost.

7. How do I request a refund?

To request a refund, first initiate a return by emailing support@abegailca.com.
Once we receive and inspect the returned item, we’ll issue a refund to your original payment method within 2 business days.

8. What payment methods do you accept?

We only accept payments via PayPal.

9. Is shopping on your site safe?

Yes. Our website uses SSL encryption to protect your personal and payment information.
We never store full payment details on our servers.

10. How can I contact customer service?

Our customer support team is available Monday to Sunday, 9:00 a.m. – 9:00 p.m. (HST):

We respond to most inquiries within 24 hours.